Daniel Coffey
About Daniel Coffey
Daniel Coffey serves as the Director of Client Experience at RevUnit, where he specializes in developing high-profile accounts for major brands. With a background in Business Administration and Management, he has successfully led teams and contributed to significant revenue growth for clients.
Work at RevUnit
Daniel Coffey has served as the Director of Client Experience at RevUnit since 2021. In this role, he focuses on enhancing client interactions and developing strategies to improve overall client satisfaction. His leadership in this position is marked by a commitment to streamlining processes and implementing effective CRM metrics. Coffey's experience in managing high-profile accounts has positioned him to contribute significantly to RevUnit's client engagement initiatives.
Education and Expertise
Daniel Coffey holds an Associate’s Degree in Business Administration and Management from Richland Community College. He furthered his education at The University of Texas at Dallas, where he earned a Bachelor’s Degree in Business Management Information Systems. His academic background supports his expertise in client experience management and process optimization.
Background in Client Services
Prior to his current role, Daniel Coffey worked at 2020 Companies in various capacities from 2012 to 2021. He began as a Direct Sales Representative for Verizon FIOS, progressing to Field Sales Manager, Experiential Marketing Manager, and ultimately National Account Manager in Client Services. This progression reflects his growing responsibility and expertise in managing client relationships and driving business results.
Achievements in Client Growth
Coffey has a proven track record of driving significant revenue growth for clients. Notably, he contributed to a client's revenue increase from $450K to $3.8M within 18 months. His strategic approach to managing high-profile accounts has also led to recognition, including a '3PL Partner of The Year' award from Bose, which he achieved by leading a team that outperformed four competitors.
Specialization in Process Improvement
Daniel Coffey specializes in streamlining internal processes and defining meaningful CRM metrics. He employs Agile methodology to enhance existing processes, increase revenue, and reduce project costs. His focus on efficiency and effectiveness in client experience management has been a key aspect of his professional contributions.