Cassandra Balenzano

Cassandra Balenzano

Customer Support Specialist @ Reynolds and Reynolds

About Cassandra Balenzano

Cassandra Balenzano is a Customer Support Specialist at The Reynolds and Reynolds Company, where she has worked since 2018. She has a diverse work history, including roles in customer service, dietary assistance, and spa coordination across various locations in Canada and the United States.

Current Role at Reynolds and Reynolds

Cassandra Balenzano has been employed at The Reynolds and Reynolds Company as a Customer Support Specialist since 2018. In this role, she provides assistance and support to customers, ensuring their needs are met effectively. Her experience in customer service contributes to her ability to handle inquiries and resolve issues efficiently.

Previous Experience in Customer Service

Before joining Reynolds and Reynolds, Cassandra Balenzano held various positions in customer service. She worked as a Spa Coordinator at Fairmont Chateau Lake Louise for three months in 2015. Additionally, she served as a Sales Associate at The Beer Store for six years, from 2011 to 2017. Her role at Backstage Hair Salon as a Spa Experience Coordinator lasted for one year, from 2017 to 2018, further enhancing her customer service skills.

Background in Dietary Support

Cassandra Balenzano has experience in dietary support, having worked as a Dietary Aide at Regency Retirement Community for ten months in 2011 and 2012. This role involved assisting with meal preparation and serving, contributing to her understanding of dietary needs in a community setting.

Education in Social Work

Cassandra Balenzano studied Social Work at Humber College from 2012 to 2014. This educational background provided her with insights into social services and support systems, which can be beneficial in her customer support role.

Additional Work Experience

Cassandra Balenzano has a diverse work history that includes a position as a Program Facilitator at Gatehouse Logistics A/s from 2014 to 2015. Her varied experiences across different industries contribute to her well-rounded skill set and adaptability in various work environments.

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