Dylan Smith
About Dylan Smith
Dylan Smith is a Software Implementation Specialist with a focus on delivering high-quality service in the technology sector. He has experience in client support and project management, having worked at various companies including Pacers Sports & Entertainment and Otto's Parking Marking.
Current Role at Reynolds and Reynolds
Dylan Smith serves as a Software Implementation Specialist at The Reynolds and Reynolds Company, a position he has held since 2016. In this role, he specializes in resolving technical issues that arise during the installation of software applications. His work involves both remote support and on-site assistance, ensuring that clients receive high-quality service throughout the implementation process.
Previous Experience in Corporate Ticket Sales
Before joining Reynolds and Reynolds, Dylan Smith worked as a Corporate Ticket Sales Intern at Pacers Sports & Entertainment in 2013. This internship lasted for five months and took place in Indianapolis. During this time, he gained experience in client relations and sales within a dynamic sports environment.
Account Management Experience
Dylan Smith was employed as an Account Manager and Estimator at Otto's Parking Marking from 2015 to 2016. This role, based in Greenwood, IN, involved managing client accounts and estimating project costs. His responsibilities contributed to the operational efficiency of the company during his tenure.
Education and Academic Background
Dylan Smith earned a Bachelor’s Degree in Management from Indiana University Bloomington. His studies spanned from 2009 to 2013, providing him with a solid foundation in management principles and practices that support his current professional endeavors.
Skills in Project Management and Client Support
Dylan Smith demonstrates a strong focus on delivering high-quality service and support to clients in the technology sector. He exhibits keen attention to detail in project management and client interactions, which enhances his effectiveness in resolving technical issues and ensuring client satisfaction.