Jacob Roberson
About Jacob Roberson
Jacob Roberson serves as a Product Management Supervisor at The Reynolds and Reynolds Company, where he leads a team of product managers and focuses on software solutions for the automotive industry. He holds a Bachelor's degree in History from Texas A&M University and has extensive experience in product management.
Work at Reynolds and Reynolds
Jacob Roberson has been employed at The Reynolds and Reynolds Company since 2016. He began his career there as a Customer Service Representative before advancing to the role of Associate Product Manager from 2016 to 2018. He then served as a Product Manager from 2018 to 2021. Currently, he holds the position of Product Management Supervisor, a role he has occupied since 2021. In this capacity, he is responsible for leading a team of four Product Managers and Associate Product Managers, focusing on hiring, training, and coaching.
Education and Expertise
Jacob Roberson earned a Bachelor's degree in History from Texas A&M University, where he studied from 2005 to 2009. His educational background has provided him with a foundation that supports his career in product management. He has developed expertise in creating software solutions specifically tailored to the automotive industry, demonstrating a commitment to understanding and addressing industry-specific needs.
Background
Before his tenure at The Reynolds and Reynolds Company, Jacob Roberson worked as a Customer Service Representative at Loupot’s Bookstores from 2007 to 2010. This early experience in customer service contributed to his skills in communication and client relations, which are essential in product management roles. His career trajectory reflects a steady progression through various positions within the same company, indicating a strong commitment to professional growth.
Leadership and Team Development
In his current role as Product Management Supervisor, Jacob Roberson is actively involved in developing and mentoring his team. He focuses on enhancing the skills of Product Managers and Associate Product Managers, fostering an environment of continuous learning and performance improvement. His leadership is characterized by a strong emphasis on coaching and supporting team members in their professional development.
Product Management Focus
Jacob Roberson leads the product design team for two key products at The Reynolds and Reynolds Company: Reynolds CRM (FOCUS) and XtreamService. His role involves overseeing the development of these software solutions, ensuring they meet the specific needs of the automotive industry. His passion for learning new skills and improving performance in product management is evident in his approach to these projects.