Jordan Hambright
About Jordan Hambright
Jordan Hambright is a Customer Support Representative at The Reynolds and Reynolds Company in Dayton, Ohio, where he has worked since 2016. He has a background in sales and technology consulting, with experience in training and mentoring new associates.
Work at Reynolds and Reynolds
Jordan Hambright has worked at The Reynolds and Reynolds Company as a Customer Support Representative since 2016. In this role, he serves as the single point of ownership for dealership computer software issues, focusing on customer satisfaction. His responsibilities include addressing customer inquiries and resolving technical issues related to the company's software products. Hambright's tenure at Reynolds and Reynolds spans over eight years, during which he has developed expertise in customer support within the automotive software industry.
Previous Employment Experience
Prior to his current position, Jordan Hambright held several roles in various companies. He worked as a Senior Inside Sales Consultant at MacTown from 2012 to 2014. He also served as a Technology Consultant at iConsult Ohio from 2014 to 2018. Earlier in his career, he worked as a Courtesy Clerk at Kroger for two months in 2011 and as an In-Store Employee at Papa John's International for ten months from 2011 to 2012. Additionally, he was a Sales Associate at EXPRESS for six months in 2015.
Education and Expertise
Jordan Hambright completed his high school education at Beavercreek High School, where he studied General Studies from 2007 to 2011. He then attended Wright State University, earning a Bachelor of Science (BS) in Organizational Leadership from 2011 to 2016. His educational background has provided him with a foundation in leadership principles, which he applies in his professional roles.
Training and Mentorship
In his current role and previous positions, Jordan Hambright has trained and mentored new associates both in person and remotely. He utilizes platforms such as Zoom, Skype, and FaceTime to facilitate training sessions. Additionally, he has updated training documentation and knowledge base material to ensure that resources are current and accessible for team members.
Recognition and Contributions
Jordan Hambright has been recognized for his social networking and recruitment efforts for the Pep Band at Wright State University. His involvement in this initiative highlights his commitment to community engagement and teamwork, contributing to the university's extracurricular activities.