Kathy Betts
About Kathy Betts
Kathy Betts is a Computer Programmer at The Reynolds and Reynolds Company, where she has worked since 2009. She has a background in insurance claims and customer service, and she holds a Bachelor's degree in Finance from The University of Akron.
Work at Reynolds and Reynolds
Kathy Betts has been employed at The Reynolds and Reynolds Company since 2009, serving as a Computer Programmer for 15 years. In her current role, she supports the programming of Finance and Insurance dealership software. She previously held the position of New Product Implementation Specialist at the same company from 2012 to 2014. In her current capacity, she is responsible for calculating retail and lease payments, insurance premiums, taxes, and fees for financial institutions in both the US and Canada. Additionally, she mentors and trains new team associates within the Finance and Insurance Calculations Programming team.
Education and Expertise
Kathy Betts earned her Bachelor's degree in Finance from The University of Akron, where she studied from 1992 to 1996. During her time at the university, she was a member of the professional business fraternity Delta Sigma Pi. Her educational background has provided her with a solid foundation in finance, which she applies in her programming work at Reynolds and Reynolds.
Background in Insurance and Customer Service
Before her tenure at Reynolds and Reynolds, Kathy Betts worked as an Insurance Claims Representative for Westfield Insurance and Grange Insurance, where she investigated, negotiated, and resolved Auto, Injury, and Homeowner's claims. She also has experience as a Customer Service Representative for MetLife, where she generated customer leads for additional insurance policies. Additionally, she served as a Customer Service Representative III for Fifth Third Bank, managing the branch ATM and vault while pursuing her degree.
Mentorship and Training
Kathy Betts plays a significant role in mentoring and training new team associates in the Finance and Insurance Calculations Programming team at Reynolds and Reynolds. Her experience and knowledge in finance and programming enable her to effectively guide new employees as they integrate into the team and learn the necessary skills for their roles.