Mark Schaefer
About Mark Schaefer
Mark Schaefer serves as the Sr. Manager of Change Management at Reynolds and Reynolds, where he has worked since 1988. He has played a significant role in various projects, including inventory systems, billing improvements, and marketing solutions for automotive dealers.
Work at Reynolds and Reynolds
Mark Schaefer has been with Reynolds and Reynolds since 1988, serving as the Senior Manager of Change Management for 36 years. In this role, he has implemented various solutions, including a Parts Inventory Locating and Invoicing solution. He managed the Year 2000 Program, overseeing three divisions to ensure compliance and readiness. Schaefer has also guided teams in defining current and future processes for internal billing system improvements and has overseen the development of an Order Entry solution and Forms Manufacturing solutions. His contributions include integration activities related to multiple acquisitions and the development of a Direct Marketing Campaign Management solution tailored for Automotive Dealers.
Education and Expertise
Mark Schaefer studied Business Administration at the University of Dayton, where he earned a Bachelor of Science (B.S.) degree from 1979 to 1982. His educational background has equipped him with the skills necessary for his extensive career in change management and operational improvements. His expertise includes financial reporting, purchasing management, and the implementation of inventory systems, which he has applied in various roles throughout his career.
Background
Before joining Reynolds and Reynolds, Mark Schaefer was responsible for financial reporting and purchasing management for over 250 McDonald's restaurants. This experience provided him with a strong foundation in operational management and financial oversight, which he has carried into his current role. His background in managing large-scale projects and teams has contributed to his effectiveness in change management and process improvement initiatives.
Achievements
Throughout his career, Mark Schaefer has led significant projects at Reynolds and Reynolds. He defined functional specifications for a new multiple warehouse inventory system and led its implementation across 13 distribution centers. Additionally, he played a key role in quality assurance testing for a new inventory system. His leadership in creating a new Enterprise solution specifically for Automotive Dealers highlights his focus on industry-specific solutions and enhancements.