Rob Shane
About Rob Shane
Rob Shane serves as the Field Service Manager at The Reynolds and Reynolds Company, a position he has held since 1998. He has extensive experience in field service roles, including previous positions at Universal Computer Systems and the United States Navy.
Work at Reynolds and Reynolds
Rob Shane has served as Field Service Manager at The Reynolds and Reynolds Company since 1998. His role involves overseeing field service operations, ensuring customer satisfaction, and managing service teams. With 26 years of experience in this position, he has developed a deep understanding of the company's products and services, contributing to operational efficiency and client relations.
Previous Experience at Universal Computer Systems
Before joining Reynolds and Reynolds, Rob Shane worked at Universal Computer Systems for a total of six years. He began as a Field Service Technician from 1990 to 1992, where he provided technical support and maintenance in Northern California. He then advanced to the role of Field Service Supervisor from 1992 to 1998, managing service operations across Northern California, Nevada, Oregon, and Washington.
Military Background in the United States Navy
Rob Shane served in the United States Navy as a Nuclear Electrician from 1984 to 1990. His military experience provided him with technical skills and discipline that have been beneficial throughout his career in the field service industry. This background laid the foundation for his subsequent roles in technical support and management.
Career Timeline
Rob Shane's career spans several decades, beginning with his service in the United States Navy from 1984 to 1990. He transitioned to Universal Computer Systems, where he worked as a Field Service Technician from 1990 to 1992, followed by a promotion to Field Service Supervisor from 1992 to 1998. Since 1998, he has been with The Reynolds and Reynolds Company as a Field Service Manager.