Sean Sikes
About Sean Sikes
Sean Sikes is a VoIP Phone Support Analyst at Reynolds and Reynolds Company, where he has worked since 2011. He holds a Bachelor of Arts in Sociology from Texas A&M University and has previous experience in retail and sales.
VoIP Phone Support Analyst at Reynolds and Reynolds
Sean Sikes has been employed at Reynolds and Reynolds Company as a VoIP Phone Support Analyst since 2011. In this role, he provides technical support for Voice over Internet Protocol (VoIP) systems, ensuring effective communication solutions for clients. His extensive experience in this position spans over 13 years, during which he has developed a deep understanding of VoIP technologies and customer support methodologies.
Previous Employment at Dollar Tree and Sears
Before joining Reynolds and Reynolds, Sean Sikes worked at Dollar Tree as a Cashier for four months in 2008 while attending college in College Station, Texas. He later served as a Sales Representative at Sears, Roebuck and Co. from 2009 to 2011 in the Bryan/College Station area. His roles in retail provided him with valuable customer service experience and skills in sales.
Education at Texas A&M University
Sean Sikes attended Texas A&M University from 2008 to 2010, where he studied Sociology. He earned a Bachelor of Arts degree during his two years at the university. This educational background has equipped him with insights into social behavior and communication, which can be beneficial in his current role in technical support.
General Studies at Central Texas College
Prior to his studies at Texas A&M University, Sean Sikes studied General Studies at Central Texas College from 2006 to 2008. This two-year program provided him with a broad educational foundation, preparing him for further academic pursuits and professional development.