Shannon Super
About Shannon Super
Shannon Super is a Supervisor in Business Sales Software Support at The Reynolds and Reynolds Company, where she has worked since 2023. She has over a decade of experience in customer solutions roles within the company and is currently pursuing a Bachelor of Arts in American History at Wright State University.
Current Role in Business Sales Software Support
Shannon Super currently serves as a Supervisor in Business Sales Software Support at The Reynolds and Reynolds Company. In this role, which began in 2023, Shannon operates in a hybrid work environment. The position involves overseeing support operations and ensuring effective service delivery to clients.
Previous Experience at Reynolds and Reynolds
Shannon Super has extensive experience at The Reynolds and Reynolds Company, having worked there for a total of 11 years. From 2017 to 2023, Shannon held the position of Customer Solutions Specialist - Backline Analyst in Business Sales Software Support, focusing on complex customer inquiries. Prior to this role, Shannon worked as a Customer Solutions Specialist - Frontline Analyst from 2012 to 2017, providing direct support to customers on-site.
Early Career at Dorothy Lane Market
Before joining The Reynolds and Reynolds Company, Shannon Super worked at Dorothy Lane Market as a Bakery Associate from 2004 to 2012. This role involved various responsibilities within the bakery department, contributing to customer service and product preparation over an eight-year period.
Education and Academic Background
Shannon Super is pursuing a Bachelor of Arts degree in History, with a focus on American History, at Wright State University. Shannon has been studying at the university since 2011, indicating a commitment to academic growth and understanding of historical contexts.