Samantha Schurr
About Samantha Schurr
Samantha Schurr is a Senior Customer Success Manager at Rheaply, where she has worked since 2023. She has a background in client consulting and analytics, with previous roles at Nielsen and an internship at Nickelodeon Animation Studios.
Work at Rheaply
Samantha Schurr currently serves as the Senior Customer Success Manager at Rheaply, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Rheaply's services. Prior to her current role, she worked as a Customer Success Manager at Rheaply from 2021 to 2023, where she developed strategies to improve customer engagement and retention. Her experience at Rheaply has contributed to her expertise in customer success within the technology sector.
Previous Experience at Nielsen
Before joining Rheaply, Samantha Schurr worked at Nielsen for five years, where she held several positions. She started as an Analyst from 2015 to 2017, then advanced to Associate Manager from 2017 to 2018, and finally served as a Client Consulting Manager from 2018 to 2020. In these roles, she gained valuable experience in data analysis, client management, and consulting, which laid the foundation for her career in customer success.
Internship at Nickelodeon Animation Studios
Samantha Schurr began her professional journey with an internship at Nickelodeon Animation Studios in 2012. During her three-month internship in Burbank, California, she gained insights into the entertainment industry, which contributed to her understanding of organizational dynamics and human resources.
Education and Expertise
Samantha Schurr holds a Bachelor of Arts (B.A.) in Philosophy-Neuroscience-Psychology from Washington University in St. Louis, where she studied from 2009 to 2013. She also studied Philosophy and Psychology at The University of Edinburgh for 11 months in 2011. Her educational background provides her with a strong foundation in analytical thinking and understanding human behavior, which informs her work in customer success.
Authorship and Contributions
Samantha Schurr has authored articles on how to post and manage listings at Rheaply. These contributions demonstrate her commitment to sharing knowledge and best practices within the organization, helping clients navigate the platform effectively.