Tim Pimental
About Tim Pimental
Tim Pimental serves as the Vice President of Customer Service at Rhode Island Airport Corporation, a position he has held since 2018. He has a background in Aviation Business Administration and has held various roles in customer service and air service marketing at TF Green International Airport.
Current Role at Rhode Island Airport Corporation
Tim Pimental serves as the Vice President of Customer Service at Rhode Island Airport Corporation. He has held this position since 2018, contributing to the organization for six years at TF Green International Airport (PVD). In this role, he focuses on enhancing customer service initiatives and improving passenger experiences at the airport.
Previous Experience at Rhode Island Airport Corporation
Prior to his current role, Tim Pimental worked at Rhode Island Airport Corporation in various capacities. He served as the Assistant Vice President of Air Service Development from 2015 to 2018, where he was involved in developing air service strategies. Before that, he was the Manager of Air Service Marketing & Landside Operations from 2013 to 2015, focusing on marketing efforts and operational management at TF Green International Airport.
Experience at American Airlines
Tim Pimental began his career in the aviation industry as a Customer Service Representative at American Airlines. He worked in this role for one year, from 1996 to 1997, at TF Green International Airport (PVD). This experience provided him with foundational skills in customer service within the airline sector.
Education in Aviation Business Administration
Tim Pimental earned a Bachelor of Science degree in Aviation Business Administration from Embry-Riddle Aeronautical University. He studied there from 1991 to 1995, completing a four-year program that equipped him with knowledge and skills relevant to the aviation industry.