Nikhil Vimal
About Nikhil Vimal
Currently, I'm the Founder of CX2 Labs, a leading company in the field of generative artificial intelligence (GenAI) for enterprise and Fortune 500 clients. I help shape the vision, strategy, and execution of cutting-edge solutions that leverage GenAI to create personalized and engaging customer experiences across various channels and platforms. I also advise several startups and tech companies in the AI, machine learning, computer vision, fintech, and DTC space, drawing on my 6+ years of experience as a product manager, co-founder, and head of operations of various ventures. I specialize in Conversational Interfaces, Future of Work Automation, and I have worked with mid-market and Fortune 500 companies on crafting customer experience solutions that tie a solid employee experience to better help customers and clients. I am passionate about building and crafting the future of customer experience and engagement using automation, AI, and ML.