Ahmed Shareef
About Ahmed Shareef
Ahmed Shareef is a Cloud Operations Technical Support Engineer with a strong background in cybersecurity and root cause analysis. He holds multiple certifications and has worked in various roles, including Cyber Threat Investigator and SOC IDS Engineer, demonstrating expertise in security alert analysis and Linux-based architectures.
Work at Ribbon
Ahmed Shareef has been employed at Ribbon Communications as a Cloud Operations Technical Support Engineer since 2020. In this role, he focuses on supporting cloud operations and ensuring the reliability of cloud services. His responsibilities include troubleshooting technical issues and providing solutions to enhance operational efficiency. Ahmed's position is based in Research Triangle Park, North Carolina, where he collaborates with various teams to maintain high standards of service delivery.
Education and Expertise
Ahmed Shareef earned a Bachelor of Science degree in Information & Computer Technology from East Carolina University, where he studied from 2013 to 2016 with a concentration in Information Security. He holds multiple certifications, including Red Hat Certified Engineer, Red Hat Certified System Administrator, and Cisco Certified Network Associate. His educational background and certifications equip him with a solid foundation in cybersecurity and cloud operations.
Background in Cybersecurity
Ahmed Shareef has a strong background in cybersecurity, with a particular passion for root cause analysis. He has a deep understanding of Industrial Control Systems Technologies (ICS) and the associated traffic and threats within those environments. His previous roles include working as a Cyber Threat Investigator at BB&T and as an SOC IDS Engineer at the Social Security Administration, where he specialized in reviewing security alerts and correlating telemetry to identify malicious traffic.
Professional Experience
Throughout his career, Ahmed Shareef has held various positions in the field of cybersecurity and cloud operations. He worked as an Information Security Analyst/Engineer at Cisco for one year and has been a Cloud Operations Compliance Officer at American Virtual Cloud Technologies since 2018. His experience includes configuring Linux-based architectures and providing remediation recommendations for security alerts, showcasing his technical skills and expertise in the industry.
Skills and Communication
Ahmed Shareef possesses strong written and oral communication skills, which are essential for effective collaboration in technical environments. His ability to articulate complex security concepts and provide actionable recommendations to security alert owners contributes to system safeguarding and management. His expertise in various technologies, including disk management, storage solutions, and network services, further enhances his capabilities in the field.