Canan Hüsni̇ye Yi̇ği̇t Yildirim
About Canan Hüsni̇ye Yi̇ği̇t Yildirim
Canan Hüsni̇ye Yi̇ği̇t Yildirim serves as the EMEA KBS Support Manager, focusing on SIP PBX Trunking and Smart Office Deployment in the EMEA region. With a background in Electronics and Electrical Engineering from Istanbul Technical University, she has extensive experience in technical support and product consulting across multiple regions.
Work at Ribbon
Canan Hüsni̇ye Yi̇ği̇t Yildirim currently holds the position of EMEA KBS Support Manager at Ribbon. In this role, she focuses on NTS Prime for SIP PBX Trunking and Smart Office Deployment, specifically catering to the EMEA region. Her responsibilities include providing technical support across multiple regions, including North America, EMEA, and APAC. She also handles feature requests and customer communications related to SIP PBX Trunking.
Education and Expertise
Canan Hüsni̇ye Yi̇ği̇t Yildirim earned her Master of Science in Electronics Engineering from Istanbul Technical University, where she studied from 1998 to 2000. Prior to that, she completed her Bachelor's degree in Electrical Engineering at the same institution from 1994 to 1998. Her academic background provides a strong foundation for her expertise in analyzing SIP messages for Session Border Controllers and Call Servers.
Background
Canan Hüsni̇ye Yi̇ği̇t Yildirim began her career at Siemens, where she worked as a Trainer in the Automation and Drives Product Training Department from 1998 to 1999 in Munich, Bavaria, Germany. She then transitioned to Nortel Netas as an R&D Software Feature Test and Integration Engineer from 2004 to 2005 in Umraniye, Istanbul, Turkey. Following this, she joined Genband, where she held various roles, including Senior Technical Support Engineer and C20 Product Consultant - Team Leader, from 2005 to 2016 in Plano, Texas, United States.
Professional Experience
Canan Hüsni̇ye Yi̇ği̇t Yildirim has extensive professional experience in the telecommunications industry. She has worked at Genband since 2005, progressing through several positions, including Senior Technical Support Engineer and Nuvia Technical Support - Cloud Operations and Support. Her tenure at Genband has included a three-week training session in Research Triangle Park, North Carolina, USA, which further enhanced her technical skills and knowledge.