Carlos Silva
About Carlos Silva
Carlos Silva serves as the Sr. Director of Order Fulfillment and Factory Operations at Ribbon Communications, where he has worked since 2011. He has extensive experience in program management and operations, having held various leadership roles at companies such as Mack Technologies, Plexus, and Sanmina-SCI.
Current Role at Ribbon Communications
Carlos Silva serves as the Senior Director of Order Fulfillment and Factory Operations at Ribbon Communications. He has held this position since 2011, contributing to the company's operational efficiency and supply chain management. His role involves overseeing order fulfillment processes and ensuring optimal factory operations. The company is located in Westford, MA.
Previous Experience in Manufacturing and Operations
Prior to his current role, Carlos Silva accumulated extensive experience in various leadership positions. He worked at Mack Technologies as Business Unit Director from 1995 to 2002. He also served as Director of Program Management at Catalyst Manufacturing for one year in 2009. Additionally, he held the position of Senior Program Manager at Plexus from 2003 to 2007 and at Sanmina-SCI from 2010 to 2011.
Education and Academic Background
Carlos Silva studied at the University of Massachusetts Lowell, where he focused on Business Management. He achieved an Associate's degree during his five-year tenure from 1985 to 1990. This educational background has provided him with foundational knowledge in business operations and management.
Long-term Career in Operations Management
Carlos Silva has a long history in operations management, beginning his career at Wang as Operations Manager from 1979 to 1995, where he worked for 16 years. His extensive experience in the field has equipped him with the skills necessary to manage complex operational challenges effectively.
Role at Sonus
In addition to his responsibilities at Ribbon Communications, Carlos Silva has been serving as the Senior Manager of Order Fulfillment and RMA at Sonus since 2011. This dual role highlights his expertise in order fulfillment and customer service processes within the telecommunications industry.