Carole Mcnutt
About Carole Mcnutt
Carole McNutt serves as an Application System Administrator at Ribbon Communications, where she has worked since 2012. She specializes in SOX compliance and Salesforce.com management, providing support to a large user base and liaising with auditors.
Work at Ribbon Communications
Carole Mcnutt has served as an Application System Administrator at Ribbon Communications since 2012. In this role, she is responsible for managing various application systems and ensuring their compliance with regulatory standards. Based in Westford, MA, she has developed expertise in liaising with both external and internal auditors to address issues related to SOX compliance and regulatory reporting controls. Her long tenure at Ribbon highlights her commitment to maintaining high standards in application administration.
Previous Experience at Sonus
Before joining Ribbon Communications, Carole Mcnutt worked at Sonus Networks for six years, from 2006 to 2012, as a Senior Telecommunications Analyst II. In this position, she was tasked with ensuring that SOX business systems applications audits were completed and submitted on time each quarter. Prior to this role, she served as a Desktop Support Analyst at Sonus from 2005 to 2006, where she provided technical support and assistance to users.
Salesforce.com Administration
In her current role, Carole Mcnutt manages the configuration and administration of Salesforce.com. Her responsibilities include overseeing Dashboards, Reports, Security, User Accounts, Roles, Profiles, Permission Sets, Groups, Queues, and Sharing Rules. She provides support to over 1,500 Salesforce.com users globally, acting as Tier 1 support for all Salesforce.com cases. This role requires a thorough understanding of Salesforce functionalities and user management.
SOX Compliance Initiatives
Carole Mcnutt has actively participated in the implementation of new processes and action plans aimed at ensuring SOX compliance. Her work involves collaborating with various teams to enhance compliance measures and streamline reporting processes. This initiative underscores her role in maintaining regulatory standards within the organization and reflects her commitment to operational integrity.