Dan Imperato
About Dan Imperato
Dan Imperato is a Technical Operations Support Engineer at Ribbon Communications, where he has worked since 2013. He has a background in computer technology and has held various technical support roles at companies such as Kiva Systems and Alcatel-Lucent.
Work at Ribbon
Dan Imperato has been employed at Ribbon Communications since 2013, serving as a Technical Operations Support Engineer. His role involves providing technical support and operational assistance within the company. Based in Westford, MA, he has accumulated over 11 years of experience in this position, contributing to the company's technical operations and customer support initiatives.
Previous Employment Experience
Before joining Ribbon Communications, Dan Imperato worked at Kiva Systems as a Technical Support Engineer from 2012 to 2013. His responsibilities included addressing technical issues and providing support to clients. Prior to that, he spent eight years at Alcatel-Lucent as a Customer Support Engineer from 2001 to 2009, where he focused on customer service and technical assistance.
Education and Expertise
Dan Imperato studied Computer Technology at Sylvania Technical School from 1980 to 1981, where he achieved a Technical degree. This education provided him with foundational knowledge and skills in computer technology. Additionally, he attended St. Dominic Savio from 1973 to 1977, completing his early education.
Background
Dan Imperato has a background in technical support and operations, with extensive experience in the telecommunications and technology sectors. His career spans over two decades, during which he has developed expertise in customer support and technical operations.