Eduardo Cordero
About Eduardo Cordero
Eduardo Cordero serves as the Leader of Americas Region Hardware Support Services at Ribbon Communications, a position he has held since 2010. With a strong background in supply chain management and project management, he has extensive experience in optimizing operations and enhancing customer service.
Work at Ribbon Communications
Eduardo Cordero has served as the Leader of the Americas Region Hardware Support Services at Ribbon Communications since 2010. In this role, he oversees hardware support operations across the Americas, ensuring efficient service delivery and customer satisfaction. His tenure at Ribbon spans 14 years, during which he has contributed to the company's growth and operational efficiency from Westford, Massachusetts.
Previous Experience in Supply Chain Management
Prior to his current position, Eduardo Cordero held various roles in supply chain management. He worked at Nortel as the Director of Global Supply Chain for the Caribbean and Latin America from 2008 to 2010. Additionally, he served as the Regional Supply Chain Manager for Power Engineering Solutions at Nortel from 1994 to 2002. His experience also includes a role as Senior Project Manager in New Product Development at Motorola from 2003 to 2005 and as Director of International Operations at Travel One Inc from 2005 to 2007.
Education and Expertise
Eduardo Cordero holds a Master of Business Administration from Nova Southeastern University, which he earned from 1995 to 1997. He also has a Bachelor of Science in Mechanical Engineering from National Polytechnic University, completed between 1981 and 1987. Additionally, he studied Project Management at the Project Management Institute in 2001. His educational background supports his extensive project management experience and leadership capabilities.
Skills in Process Design and Optimization
Eduardo Cordero possesses strong skills in process design, implementation, and optimization, particularly in demand forecasting and inventory planning. His expertise includes transforming underperforming operations into high-efficiency organizations, leading to improvements in operational performance, customer service, and financial outcomes. His formal training in project management complements these skills, enhancing his effectiveness in his current leadership role.
Language Proficiency
Eduardo Cordero is fluent in both English and Spanish, which facilitates his ability to manage global logistics and vendor relationships. He also has some knowledge of Portuguese, further enhancing his communication skills in diverse environments. This multilingual capability supports his effectiveness in international operations and collaboration.