Elizabeth Thompson
About Elizabeth Thompson
Elizabeth Thompson serves as the Director of Sales Operations at Ribbon Communications, where she has worked since 2020. With extensive experience in supply chain management and process improvement, she has held various leadership roles in companies such as Genband, Flowserve Corporation, and Nortel.
Work at Ribbon Communications
Elizabeth Thompson serves as the Director of Sales Operations at Ribbon Communications, a position she has held since 2020. In this role, she focuses on optimizing sales processes and enhancing operational efficiency. Her leadership contributes to the company's strategic objectives in the Raleigh-Durham-Chapel Hill area. Elizabeth's experience in sales operations enables her to leverage data-driven insights to support decision-making and improve customer engagement.
Previous Experience in Supply Chain Management
Before joining Ribbon Communications, Elizabeth Thompson held various roles in supply chain management. She worked at Genband as the Director of Supply Chain from 2013 to 2019, where she implemented best practices for process consistency. Prior to that, she was a Senior Manager in Materials Planning & Order Fulfillment at Genband for one year. Elizabeth also served as a Procurement Manager at Flowserve Corporation for ten months in 2020, focusing on procurement strategies.
Education and Expertise
Elizabeth Thompson earned a Bachelor of Arts in Business Management from North Carolina State University. Her educational background supports her expertise in strategic process improvement and global business optimization. She possesses industry-transferable skills in materials planning and has a strong foundation in Lean Six Sigma methodologies, having completed a training project in 2007.
Background in Supplier Relationship Management
Elizabeth has extensive experience in supplier relationship management, having worked at Nortel in various capacities from 2007 to 2009. She served as a Supplier Relationship Manager for Contract Manufacturers and later for Passives. Her roles involved managing supplier performance and ensuring alignment with organizational goals. This background has equipped her with the skills necessary for effective negotiation and collaboration with suppliers.
Achievements in Operational Excellence
Throughout her career, Elizabeth Thompson has demonstrated a commitment to operational excellence. She has a record of success in setting and standardizing best practices across organizations. Her focus on root cause analysis and data-driven decision-making has contributed to improved customer service and optimized inventory management. Elizabeth's ability to utilize advanced technology systems for problem-solving has been a key factor in her professional achievements.