Erin Wheeler
About Erin Wheeler
Erin Wheeler is a Proposal Manager at Ribbon Care, where she manages a portfolio of over 250 customers with an annual revenue exceeding 30 million dollars. She has a background in public relations and has held various roles in proposal management and customer service across several organizations.
Work at Ribbon Care
Erin Wheeler serves as the Proposal Manager at Ribbon Care, a position she has held since 2015. In this role, she manages a portfolio of over 250 customers, contributing to total annual revenue exceeding 30 million dollars. Erin is responsible for maintaining proposal templates that include lifecycle data on various software and hardware services available to RibbonCare customers. She collaborates closely with internal account teams to maximize profit while ensuring competitiveness in the market. Additionally, Erin acts as a Subject Matter Expert, providing expertise to sales, marketing, operations, and customers.
Education and Expertise
Erin Wheeler studied Public Relations at Appalachian State University, where she earned a Bachelor of Science (B.S.) degree from 2011 to 2013. Prior to that, she attended Wake Technical Community College, achieving an Associate of Arts (A.A.) degree from 2008 to 2011. Her educational background has equipped her with the skills necessary for her roles in communication and proposal management. Erin’s expertise in proposal development and customer relations is further demonstrated through her work experience and her role as a Subject Matter Expert at RibbonCare.
Background
Erin Wheeler has a diverse professional background that includes various roles in management and communication. She began her career as an Office Manager and Site Coordinator at the YMCA of the Triangle from 2009 to 2011. Following that, she worked at Appalachian State University in multiple capacities, including Front Office Manager, Student Ambassador: Events Coordinator, and Marketing Assistant from 2011 to 2013. Erin also gained experience as a Junior Proposal Specialist at GENBAND from 2013 to 2015, before joining Ribbon Care.
Achievements
In recognition of her contributions, Erin Wheeler received the 2017 GENBAND Rookie All Star Award, presented by the CEO and Executive Management Team. This award highlights her exceptional performance and potential within the organization during her tenure as a Junior Proposal Specialist. Erin's ability to develop product cost proposals and custom quotes has played a significant role in her success in the proposal management field.