Graham King
About Graham King
Graham King is a Technical Support Manager with extensive experience in telecommunications. He has worked for various companies, including Nortel and Ribbon Communications, and holds a Bachelor of Science degree in Mechanical, Electrical, and Manufacturing Engineering from Loughborough University.
Current Role at Ribbon Communications
Graham King serves as the Technical Support Manager at Ribbon Communications, a position he has held since 2012. In this role, he is responsible for overseeing technical support operations, ensuring that clients receive effective assistance with Ribbon's products and services. His extensive experience in technical support and engineering contributes to the company's commitment to customer satisfaction and operational efficiency.
Previous Experience at Nortel
Graham King has a significant history with Nortel, where he worked in various engineering and technical support roles from 1997 to 2010. His positions included Product Verification Engineer, Vo and Trials Engineer, GSM and HLR and HSS Test Engineer, and Carrier Technical Support Engineer. Throughout his tenure, he developed a strong foundation in telecommunications and technical support, contributing to various projects and initiatives.
Experience at Genband
Since 2010, Graham King has worked as a Technical Support Engineer at Genband, where he has accumulated over 14 years of experience. His role involves providing technical assistance and solutions to clients, leveraging his background in telecommunications to address complex issues effectively. This position complements his extensive experience in the industry.
Education in Engineering
Graham King earned a Bachelor of Science degree in Mechanical, Electrical and Manufacturing Engineering from Loughborough University. He studied from 1994 to 1997, gaining a solid educational foundation that supports his career in technical support and engineering within the telecommunications sector.