Heather Phelps
About Heather Phelps
Heather Phelps is an Information Technology Security Leader with over 20 years of experience in cyber security. She holds the Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA) credentials and currently leads security strategy at Ribbon Communications in Plano, Texas.
Work at Ribbon Communications
Heather Phelps serves as the Information Technology Security Leader at Ribbon Communications since 2021. In this role, she leads the information technology security strategy and operations for the company, which specializes in secure and intelligent cloud communications solutions. Her responsibilities include aligning security requirements with business objectives and addressing industry-specific threats and risks.
Education and Expertise
Heather Phelps holds a Master's degree in Information Systems Management from Keller Graduate School of Management of DeVry University, which she completed from 2012 to 2013. She also earned a Bachelor's degree in Technical Management with a focus on Electrical Engineering Technologies from DeVry University, completing her studies from 2011 to 2012. Additionally, she holds the Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA) credentials.
Background in Cyber Security
Heather Phelps has over 20 years of experience in cyber security. Her career includes various roles where she has focused on designing, implementing, and managing information systems and security controls. Prior to her current position, she worked in several organizations, including Ericsson, Fortune Brands Home & Security, and the United States Navy, where she developed her expertise in information security and risk management.
Previous Positions and Experience
Heather's career includes significant roles in various organizations. She worked at the United States Navy as a Manager of Security Operations and Training from 2008 to 2011, and as an Aviation Warfare Avionics Technician from 2002 to 2011. She also held positions at TEKsystems, Grainger, Walgreens Boots Alliance, and Ericsson, where she served in various capacities, including Senior Cyber Security Auditor and Information Security Engineer.
Passion for Security Awareness
Heather Phelps is passionate about fostering a culture of security awareness and excellence within organizations. She leverages her extensive experience and skills in process improvement and information security standards to promote a proactive approach to security across the teams she leads.