Jeremy Matthews
About Jeremy Matthews
Jeremy Matthews is a Senior Software Engineer at Ribbon Communications, specializing in Voice Over IP (VoIP) and Unified Communications (UC) solutions. He has a strong background in software development and customer interaction, with expertise in various programming languages and protocols.
Work at Ribbon
Jeremy Matthews has been employed at Ribbon Communications as a Senior Software Engineer since 2017. His role involves the development and delivery of Voice Over IP (VoIP) and Unified Communications (UC) solutions. He operates from Westford, Massachusetts, and has contributed to various projects that enhance communication technologies. His position requires a strong understanding of embedded software development and proficiency in several programming languages.
Education and Expertise
Jeremy Matthews holds a Bachelor of Education (B.E.D) from Texas A&M University. He also studied at The University of Texas at Austin, where he obtained a Certificate of Equivalency of a Bachelor of Arts in Computer Science. His educational background supports his expertise in software engineering, particularly in VoIP and UC solutions, as well as embedded software development.
Technical Skills and Proficiencies
Jeremy Matthews is experienced with various platforms and applications, including pSOS, UNIX, Windows, Exchange, OCS, Office, Active Directory, Eclipse, WireShark, and SIPp. He is proficient in design and programming languages such as Java, C/C++, Protel, VBScript, and Pascal. His technical skills extend to specialized protocols, including SIP, SDP, RTP, H.248, TCP/IP, and LDAP.
Customer Interaction and Support
Jeremy Matthews possesses a strong ability to interact with customers, focusing on addressing their installation, verification, and support needs. His customer service skills complement his technical expertise, allowing him to effectively resolve issues and enhance user satisfaction in the deployment of communication solutions.
Background in Embedded Software Development
Jeremy Matthews has a versatile background in embedded software development. This experience allows him to work on complex software systems that require integration with hardware components, contributing to his overall effectiveness as a Senior Software Engineer in the communications sector.