Mark Zetts
About Mark Zetts
Mark Zetts is an experienced instructor and developer in the telecommunications field, currently working at Ribbon Communications. He has a diverse background, having previously worked at Genband and Nortel, and possesses specialized knowledge in various telecommunications technologies.
Work at Ribbon
Mark Zetts has been employed at Ribbon Communications since 2017, serving as an Instructor and Developer. His role involves the development and instruction of telecommunications technologies. He has contributed to various projects and initiatives within the company, leveraging his extensive experience in the field.
Previous Experience at Genband
Prior to his current position, Mark worked at Genband from 2010 to 2017 as an Instructor in Plano, Texas. During his seven years there, he focused on training and development related to telecommunications systems, enhancing the skills of professionals in the industry.
Nortel Career History
Mark Zetts has a significant history with Nortel, where he worked for a total of 30 years. He served as an Installer and Field Supervisor from 1980 to 1993 in Mississauga, Ontario, and later as an Instructor and Developer from 1993 to 2010. His roles involved hands-on installation and training in various telecommunications technologies.
Education and Expertise
Mark studied Welding at Lincoln College of Technology from 1975 to 1976. He possesses specialized knowledge in telecommunications technologies, including Core Billing Manager (CBM), Spectrum Peripheral Module (SPM), and SP2000 SS7 Signaling Gateway. His expertise extends to advanced systems such as the MG 9000 Line Gateway and the G5 Line Access Gateway.
Telecommunications Knowledge
Mark has extensive knowledge of a wide range of telecommunications technologies. He is familiar with DMS100/200 systems, Universal Signal Point (USP) technology, and various Audiocodes gateways, including the MS2010 and MG3200 trunk gateway. Additionally, he has experience with voicemail systems, specifically CIM voicemail and its deployment on NFV.