Mary Beth Smith
About Mary Beth Smith
Mary Beth Smith is the Director of Client Facing Human Resources at Ribbon Communications, where she has worked since 2014. She has extensive experience in human resources, having held various roles at companies such as Nortel, First Citizens Bank, and Genband.
Work at Ribbon Communications
Mary Beth Smith serves as the Director of Client Facing Human Resources at Ribbon Communications. She has held this position since 2014, contributing to the company for a decade. In her role, she leads HR business partner and staffing functions, emphasizing customer service and effective issue resolution. She also coaches and consults with strategic business partners to align HR initiatives with business priorities. Her leadership is integral to implementing HR programs and communication strategies that support a global employee base.
Previous Experience in Human Resources
Prior to her current role, Mary Beth Smith accumulated extensive experience in human resources across various organizations. She worked at Nortel as a Human Resources Advisor from 1995 to 2000 and later as a Customer Facing Leader, Enterprise, from 2000 to 2002. She also served as the Human Resources Service Center Manager at First Citizens Bank from 2002 to 2004 and as a Human Resources Business Consultant at Bcbsnc from 2004 to 2008. Additionally, she worked as a Trainer at Connexion Technologies in 2011-2012.
Education and Expertise
Mary Beth Smith holds a Bachelor of Arts degree in Business from Methodist University, where she studied from 1986 to 1990. She furthered her education at the Darla Moore School of Business, focusing on Human Resources from 1991 to 1993. Her educational background provides a strong foundation for her extensive career in human resources, allowing her to implement effective HR strategies and programs.
Professional Development and Leadership
In her professional capacity, Mary Beth Smith has been involved in leading critical HR initiatives as part of the HR Leadership Team. She has successfully implemented HR programs and communication strategies that cater to a diverse global workforce. Her focus on customer service and issue resolution reflects her commitment to enhancing employee experience and operational efficiency within the organizations she has served.