Matt Hurst
About Matt Hurst
Matt Hurst serves as the International Technical Director at Ribbon Communications, where he has worked since 2018. He has extensive experience in technical support and consultancy, having held various roles at companies such as Sonus and Network Equipment Technologies over a career spanning more than two decades.
Work at Ribbon Communications
Matt Hurst has been serving as the International Technical Director at Ribbon Communications since 2018. In this role, he provides technical support and consultancy within the channel and partner network. He acts as a trusted advisor, facilitating the integration of unified communications (UC) solutions into existing enterprise telephony environments. Prior to his current position, he worked as a Technical Director at Ribbon Communications for four months in 2017.
Previous Experience at Sonus
Before joining Ribbon Communications, Matt Hurst worked at Sonus as a Technical Director from 2014 to 2017. His responsibilities included acting as an escalation point for pre-sales teams and interfacing with Service, Engineering, and Product Development teams to ensure successful implementation in the field. He also held the position of Principal Systems Engineer at Sonus from 2012 to 2014.
Career at Network Equipment Technologies
Matt Hurst's career at Network Equipment Technologies spanned from 1996 to 2012, where he held multiple roles. He started as a Senior Field Service Engineer and progressed to positions such as District Technical Specialist, Regional Technical Specialist, and Senior Systems Engineer. His responsibilities included supporting technical pre-sales teams and ensuring they were equipped to assist with sales activities, from initial engagement to technical evaluations.
Education in Electrical Engineering
Matt Hurst studied Electrical Engineering at Suffolk College from 1990 to 1996. This educational background provided him with foundational knowledge and skills that have supported his career in technical roles within the telecommunications industry.
Technical Support and Consultancy Expertise
In his current role and previous positions, Matt Hurst has demonstrated expertise in providing technical support and consultancy. He interfaces with Product Development teams and the CTO office to prioritize regional business needs across EMEA and APAC. His experience enables him to ensure that technical pre-sales teams are empowered to support all sales activities effectively.