Melanie Lewis
About Melanie Lewis
Melanie Lewis serves as an Order Manager at Ribbon Communications, a position she has held since 2017. She has extensive experience in order management, having previously worked at Genband and Nortel Networks.
Work at Ribbon
Melanie Lewis has served as an Order Manager at Ribbon Communications since 2017. In this role, she is responsible for overseeing order processing and ensuring customer satisfaction. Her tenure at Ribbon spans over seven years, during which she has contributed to the company's operational efficiency and customer service excellence.
Work at Genband
Melanie Lewis has held the position of Order Manager at Genband since 2010. With over 14 years of experience in this role, she manages order fulfillment processes and coordinates with various departments to ensure timely delivery of services. Her work at Genband is based in Plano, Texas.
Previous Experience at Nortel Networks
Prior to her current roles, Melanie Lewis worked at Nortel Networks as an Order Manager from 1997 to 2010. During her 13 years at Nortel, she developed expertise in order management and customer relations, contributing to the company's operational success in Richardson, Texas.
Education and Expertise
Melanie Lewis studied at Dallas Baptist University, where she earned a Master of Business Administration (MBA) with a focus on Marketing. Her educational background supports her expertise in order management and customer service, equipping her with the skills necessary for her roles in the telecommunications industry.