Nuri Selçuk
About Nuri Selçuk
Nuri Selçuk is a Kandy Global Support Engineer with extensive experience in telecommunications, currently working at Ribbon Communications and Netaş. He specializes in VoIP products and has a strong background in customer support and issue resolution.
Work at Ribbon
Nuri Selçuk has been employed at Ribbon Communications as a Kandy Global Support Engineer since 2014. In this role, he specializes in resolving issues related to Voice over Internet Protocol (VoIP) products. His responsibilities include managing escalations and providing timely feedback to management. Selçuk has contributed to improving customer experience by effectively handling second support tier cases and addressing challenging scenarios.
Current Role at Netaş
In addition to his position at Ribbon Communications, Nuri Selçuk has also worked at Netaş as a Global Product Support Engineer since 2014. He has accumulated ten years of experience in this role while based in Turkey. His work involves providing technical support and ensuring the functionality of various telecommunications products.
Telecommunications Experience
Nuri Selçuk has collaborated with a wide array of telecommunications companies throughout his career. His experience includes working with notable organizations such as Optus, Telstra, Deutsche Telecom, HKBN, IPC, Goldman Sachs, Ericsson, Bell Aliant, British Telecom, Thunder Bay Telecommunications, and the US Department of Transport. This diverse background has equipped him with a comprehensive understanding of the telecommunications sector.
Education and Expertise
Nuri Selçuk studied at Gebze Technical University from 2010 to 2015, completing a five-year program. His educational background has provided him with a solid foundation in telecommunications and technical support, which he applies in his current roles. His expertise focuses on VoIP products and customer support.
Permanent Work and Residence Permit
Nuri Selçuk holds a permanent work and residence permit in the United States. This status allows him to work and live in the country without restrictions, facilitating his long-term employment at Ribbon Communications and contributing to his professional stability.