Otis Gibbs
About Otis Gibbs
Otis Gibbs is a Sr. Manager of Services New Product Introduction and Resident Engineering at Ribbon Communications, where he has worked since 2017. He has extensive experience in telecommunications, particularly in product introduction for IP and VoIP technologies, and has held various engineering and management roles over a career spanning several decades.
Work at Ribbon
Otis Gibbs currently holds the position of Sr. Manager Services New Product Introduction and Resident Engineering at Ribbon Communications. He has been with the company since 2017, contributing to the development and implementation of new products. His role involves overseeing the introduction of services and ensuring that engineering practices align with company objectives. He operates from the RTP, NC location, where he leads cross-functional teams to facilitate collaboration and achieve project goals.
Previous Experience at GENBAND
Prior to his current role, Otis Gibbs worked at GENBAND as Sr. Manager Services Enablement from 2012 to 2017. During his five years at the company, he focused on enhancing service delivery and enabling new product introductions. His experience in this role contributed to his expertise in managing complex projects within the telecommunications industry.
Career at Nortel
Otis Gibbs spent 25 years at Nortel, where he held various positions including Manufacturing Tech and Customer/NPI Services Engineer from 1984 to 2009. His extensive experience in these roles provided him with a deep understanding of telecommunications technologies and customer service processes. This long tenure helped him develop a strong foundation in the industry.
Education and Expertise
Otis Gibbs studied at North Carolina Wesleyan University, where he earned a Bachelor of Science degree in Computer Information Systems (CIS). He possesses strong skills in Internet Protocol (IP) and Voice over IP (VoIP) technologies. Additionally, he has expertise in Six Sigma methodologies, which are essential for process improvement and quality management in telecommunications. His knowledge of Session Initiation Protocol (SIP) products further enhances his capabilities in managing multimedia communication sessions.
Role at Ian Martin Ltd.
Before joining GENBAND, Otis Gibbs worked at Ian Martin Ltd. as a Support Engineer and Project Manager from 2010 to 2012. In this role, he was responsible for providing technical support and managing projects, which contributed to his overall experience in the telecommunications sector. His time at Ian Martin Ltd. added to his skill set in project management and customer service.