Owen Lavery
About Owen Lavery
Owen Lavery is an Order Management Specialist at Ribbon Communications, where he has worked since 2017. He holds a Master's degree in Manufacturing Engineering and a Bachelor's degree in Mechanical Engineering, both from Queen's University Belfast.
Work at Ribbon
Owen Lavery has been employed at Ribbon Communications since 2017, serving as an Order Management Specialist. In this role, he is responsible for overseeing order processing and ensuring efficient management of customer orders. His tenure at Ribbon spans seven years, during which he has contributed to the company's operational efficiency in County Galway, Ireland.
Education and Expertise
Owen Lavery holds a Master of Science (MSc) in Manufacturing Engineering from Queen's University Belfast, which he completed from 1998 to 1999. He also earned a Bachelor of Engineering (BEng) in Mechanical Engineering from the same institution, studying from 1995 to 1998. His educational background provides a strong foundation for his expertise in order management and engineering principles.
Background
Before joining Ribbon Communications, Owen Lavery worked at Genband as an Order Management professional from 2009 to 2017. His eight years at Genband equipped him with extensive experience in managing customer orders and enhancing order processing systems, which he has continued to apply in his current role.
Professional Experience
Owen Lavery has accumulated significant experience in order management over his career. His role at Genband for eight years and his current position at Ribbon Communications have allowed him to develop a comprehensive understanding of the order management process, contributing to his effectiveness in ensuring customer satisfaction and operational success.