Rodrigo Medina
About Rodrigo Medina
Rodrigo Medina is a Technical Support Specialist at Ribbon Communications, where he has worked since 2014. He holds a Master's degree in Information Technology and possesses unique skills in Advanced Cardiac Life Support, alongside expertise in telecommunications technologies.
Work at Ribbon Communications
Rodrigo Medina has been employed at Ribbon Communications since 2014, serving as a Technical Support Specialist. In this role, he provides remote support for Transmission Technologies, acting as the primary point of contact for customers in Mexico regarding Ribbon-ECI's Transmission technologies. His extensive experience in telecommunications enables him to address customer inquiries effectively and ensure the smooth operation of transmission systems.
Education and Expertise
Rodrigo Medina holds a Master's degree in Information Technology from Universidad Tecnológica de México, which he completed in 2021. He also earned a Bachelor's degree in Telecommunications Engineering from ESIME, where he studied from 2003 to 2007. Additionally, he has obtained certifications in Routing & Switching (CCNA) and VMware vSphere (VCP 550). His technical expertise includes Advanced Cardiac Life Support (ACLS), Solaris Zones, and Optical Transport Network (OTN).
Background in Telecommunications
Rodrigo Medina has a robust background in the telecommunications industry, having worked at several prominent companies. Prior to his current role at Ribbon Communications, he was employed at Huawei Technologies as an Optical Engineer and NMS North Latin America Team Leader from 2008 to 2013. He also briefly worked at Ericsson as a GNOC Backhaul Engineer in 2014. His diverse roles have equipped him with a comprehensive understanding of various telecommunications technologies.
Professional Experience at Huawei Technologies
During his tenure at Huawei Technologies from 2008 to 2013, Rodrigo Medina held multiple positions, including Optical Engineer and transmission engineer. In these roles, he contributed to the development and management of network systems across North Latin America. His leadership as the NMS North Latin America Team Leader further solidified his expertise in network management and support.