Rogerio Ramos
About Rogerio Ramos
Rogerio Ramos is a Technical Account Manager with extensive experience in the telecommunications industry, currently working at Ribbon Communications since 2018. He has held various roles at Genband and has international experience in Finland and Germany, providing technical support to major accounts in South America and the Caribbean.
Work at Ribbon
Rogerio Ramos has been employed at Ribbon Communications as a Technical Account Manager Cala since 2018. In this role, he provides technical support to major accounts in South America and the Caribbean. His responsibilities include managing customer relationships and ensuring the successful implementation of technical solutions.
Work at Genband
Prior to his current position at Ribbon, Rogerio Ramos worked at Genband in various capacities. He has served as a Customer Service Account Manager since 2010, and as a Technical Account Manager since 2015. He also held the position of Senior Manager Customer Support from 2008 to 2009 and worked as a Cala Project Manager from 2009 to 2010.
Education and Expertise
Rogerio Ramos studied at Universidade Federal Do Paraná from 1981 to 1986, earning a degree over five years. He also attended Universidade Federal De Pernambuco, where he studied Communications from 2001 to 2002. His educational background supports his extensive experience in the telecommunications industry.
Background in Telecommunications
Rogerio Ramos has over a decade of experience in the telecommunications industry. His expertise includes technical account management and customer service account management. He has worked internationally in Finland and Germany, gaining diverse experience in the field.
Previous Employment
Before his roles at Genband and Ribbon Communications, Rogerio Ramos worked at Nokia as a Solution Program Manager from 2007 to 2008 and at Siemens as a Development Supervisor from 2005 to 2007. These positions contributed to his technical knowledge and management skills in telecommunications.