Rohit Sharma
About Rohit Sharma
Rohit Sharma is a Tier 3 Technical Support Specialist with extensive experience in the information technology and telecommunications sectors. He has worked for notable companies such as Aricent, Huawei Technologies, and Ribbon Communications, and holds a Bachelor of Engineering degree in Electronics and Communication Engineering.
Work at Ribbon
Rohit Sharma has been employed at Ribbon Communications as a Tier 3 Technical Support Specialist since 2021. In this role, he is responsible for providing advanced technical support and troubleshooting for clients. His position requires a deep understanding of telecommunications systems and the ability to resolve complex issues efficiently. Working in Bengaluru, Karnataka, he collaborates with various teams to ensure customer satisfaction and system reliability.
Previous Experience in Telecommunications
Prior to joining Ribbon Communications, Rohit Sharma worked at several notable companies in the telecommunications sector. He served as a Transmission Engineer at Huawei Technologies from 2014 to 2016 in White Field, Bangalore. Before that, he held a similar position at Videocon Telecommunications Ltd for one year in Bhopal. Additionally, he worked as a Network Specialist at Aricent from 2017 to 2021 in Gurgaon, India, where he gained extensive experience in network operations.
Education and Expertise
Rohit Sharma holds a Bachelor of Engineering degree in Electronics and Communication Engineering, which he obtained from CT Institution, Jalandhar, from 2008 to 2012. This educational background has equipped him with a solid foundation in technical knowledge relevant to his career in telecommunications. He also possesses expertise in Operations and Maintenance (O&M) and Provisioning, critical skills that enhance his effectiveness in technical support roles.
Background in Microwave Technology
Rohit Sharma has a background in Microwave technology, indicating his experience with wireless communication systems. This knowledge is essential in the telecommunications industry, where microwave technology plays a significant role in data transmission and communication infrastructure. His technical skills in this area contribute to his ability to support complex telecommunications systems.
Teamwork and Collaboration Skills
Rohit Sharma demonstrates strong teamwork skills, which are vital for success in technical support roles. His ability to collaborate effectively with colleagues and clients enhances the problem-solving process and contributes to efficient service delivery. This skill set is particularly important in the fast-paced environment of the information technology and services industry.