Scott Reynolds
About Scott Reynolds
Scott Reynolds is the Director of Information Technology Infrastructure at Ribbon Communications, where he has worked since 2021. He has over two decades of experience in IT infrastructure management, with a strong focus on process improvement and troubleshooting.
Current Role at Ribbon Communications
Scott Reynolds currently serves as the Director of Information Technology Infrastructure at Ribbon Communications. He has held this position since 2021, contributing to the company's IT strategy and infrastructure management. His role involves overseeing IT operations and ensuring the reliability and efficiency of technology systems within the organization.
Previous Experience at Ribbon Communications
Before his current role, Scott Reynolds worked at Ribbon Communications for a total of six years in various capacities. He began as the Information Technology Help Desk Manager from 2013 to 2015, where he managed IT support services. He then advanced to Senior Information Technology Manager from 2015 to 2021, focusing on process improvement and troubleshooting in IT environments.
Career Background in IT Management
Scott Reynolds has over two decades of experience in IT infrastructure management. He previously worked at Sycamore Networks, where he held multiple roles, including Help Desk Manager/System Administrator from 2000 to 2012 and Manager of IT Infrastructure from 2012 to 2013. Additionally, he served as Help Desk Manager at Lowell General Hospital from 1998 to 2000.
Education and Academic Background
Scott Reynolds studied at Boston University, where he earned a Bachelor of Arts degree in English Education from 1985 to 1989. His educational background has contributed to his communication skills and ability to manage teams effectively within the IT sector.
Expertise in IT Infrastructure and Management
Scott Reynolds demonstrates expertise in process improvement and troubleshooting within IT environments. He has a strong background in staff supervision and organizational documentation, which supports his role in managing IT infrastructure and ensuring compliance with audit standards.