Shobhna Bhatia
About Shobhna Bhatia
Shobhna Bhatia is a Verification Engineering Technical Analyst at Ribbon Communications, specializing in performance testing and technical issue management. She holds a Bachelor's degree in Computer Science from Punjab Technical University and a Master's degree from the University of Ottawa.
Work at Ribbon
Shobhna Bhatia has been employed at Ribbon Communications since 2017 as a Verification Engineering Technical Analyst. In this role, she develops test strategies to ensure that product and time requirements for deliverables are met. She also conducts performance testing for the AT&T project using Keycloak. Additionally, Shobhna manages Confluence Wiki pages to report technical issues and solutions, and she arranges weekly team meetings using Skype and Ribbon's internal software to ensure that project deliverables are met.
Education and Expertise
Shobhna Bhatia holds a Bachelor's degree in Computer Science from Punjab Technical University, where she studied from 2009 to 2013. She furthered her education by obtaining a Master's degree in Computer Science from the University of Ottawa, completing her studies from 2015 to 2017. Her academic background provides her with a solid foundation in technical analysis and software development.
Background
Before joining Ribbon Communications, Shobhna worked at Dell International Services as a Client Technical Senior Executive from 2013 to 2015 in Bangalore, India. She then transitioned to Cision, where she served as a Software Developer (Coop) for seven months in 2016 in the Ottawa, Canada Area. This diverse work experience has contributed to her technical skills and understanding of client needs.
Technical Skills
Shobhna Bhatia possesses a range of technical skills relevant to her role. She writes basic Bash scripts and Ansible playbooks to resolve Jira tickets and submits code changes to Bitbucket. Her ability to manage technical documentation and conduct performance testing demonstrates her proficiency in software engineering and technical analysis.