Stefano La Volpe
About Stefano La Volpe
Stefano La Volpe serves as the Direttore Servizi Professionali for EMEA at Ribbon Communications, where he focuses on maximizing project profit and optimizing resource utilization. With extensive experience in telecommunications and a background in engineering, he has held various roles at Nortel Networks and Infostrada, contributing to operational excellence across Europe, the Middle East, and Africa.
Work at Ribbon
Stefano La Volpe has been serving as the Direttore Servizi Professionali, EMEA at Ribbon Communications since 2010. In this role, he focuses on maximizing project profitability and optimizing resource utilization. He collaborates closely with the Sales structure to support strategic clients and projects. La Volpe is responsible for managing a geographically organized team, ensuring projects are completed within budget and on time. He also participates in programs aimed at enhancing customer satisfaction and quality, while maintaining strict cost control measures.
Previous Experience
Before joining Ribbon, Stefano La Volpe held various positions at Nortel Networks. He worked as a Program Manager in Integration & Acceptance Offshoring for 11 months in 2006, and later served as Leader of EMEA Integration & Acceptance from 2007 to 2009. His earlier roles included Manager of Integration & Acceptance for the Southern Region from 2002 to 2006 and Team Leader for BLU NSS Integration & Acceptance from 2000 to 2002. He also worked as a Voice Specialist at Infostrada from 1997 to 1999.
Education and Expertise
Stefano La Volpe studied at Politecnico di Milano, where he achieved a Bachelor of Engineering (B.Eng.) from 1990 to 1997. His educational background provides a solid foundation in engineering principles, which he applies in his current role and throughout his career. La Volpe keeps his technological knowledge updated in telecommunications solutions and maintains necessary technical training and certifications for new products and technologies.
Leadership and Management Skills
In his current position, Stefano La Volpe directs a multi-level team to ensure project completion within budget and timelines. He identifies cost reduction and efficiency improvement activities, targeting a minimum of 10% annual savings. La Volpe is responsible for guiding the Professional Services organization to maintain operational excellence and develops procedures to ensure consistency throughout the project lifecycle. He manages the operational budget and realigns it periodically with order and revenue trends.
Strategic Client Engagement
Stefano La Volpe plays a key role in establishing strong client relationships by personally handling new clients and startup projects. He supports the Sales team in the commercial positioning of Professional Services, focusing on cost estimation and work specifications. His collaboration extends to colleagues in America, Asia, and Australia to agree on operational procedures necessary for achieving company goals, ensuring a cohesive approach across regions.