Tim Pooley
About Tim Pooley
Tim Pooley is a Senior Support Engineer with extensive experience in the telecommunications industry, currently employed at Ribbon Communications since 2010. He previously worked at Genband for 27 years, starting in 1997, and holds a degree in Aerospace Engineering from Carleton University.
Work at Ribbon Communications
Tim Pooley has been employed at Ribbon Communications since 2010. He holds the position of Senior Support Engineer. In this role, he is responsible for providing technical support and solutions to clients, ensuring the effective operation of Ribbon's communication technologies. His extensive experience in the field contributes to the company's commitment to customer satisfaction and technical excellence.
Previous Experience at Genband
Before joining Ribbon Communications, Tim Pooley worked at Genband for 27 years, starting in 1997. During his tenure as a Support Engineer, he developed a deep understanding of communication systems and customer support processes. His long-standing experience in this role equipped him with valuable skills and knowledge that he continues to apply in his current position.
Education in Aerospace Engineering
Tim Pooley studied Aerospace, Aeronautical and Astronautical Engineering at Carleton University from 1993 to 1997. He earned a degree in Aerospace Engineering, which provided him with a solid foundation in engineering principles and practices. This educational background has informed his technical approach in his engineering roles throughout his career.