Vlad Arsinte
About Vlad Arsinte
Vlad Arsinte is a Customer Service Specialist at Ribbon Communications, where he has worked since 2019. He provides professional training to customers and engages in product introduction and implementation processes.
Work at Ribbon Communications
Vlad Arsinte has been employed at Ribbon Communications since 2019, serving as a Customer Service Specialist. In this role, he is responsible for providing professional training to customers. He is actively involved in the complete phase of product introduction, which includes implementation, trials, and proof of concepts. His position requires collaboration with various departments, including 3rd Tier Technical Support, Engineering, and Product Management, to effectively address customer issues.
Education and Expertise
Vlad Arsinte studied at Politehnica University of Timisoara, where he earned a degree in Inginerie electronică și telecomunicații. His studies spanned from 2012 to 2018, providing him with a solid foundation in electronic engineering and telecommunications. This educational background supports his current role in customer service, where technical knowledge is essential for training customers and resolving issues.
Background
Vlad Arsinte has a background in electronic engineering and telecommunications, which he developed during his six years of study at Politehnica University of Timisoara. His academic training equips him with the technical skills necessary for his role at Ribbon Communications. He has been working in the Frankfurt Am Main Area, Germany, contributing to customer service and technical support since 2019.
Professional Responsibilities
In his capacity as a Customer Service Specialist, Vlad Arsinte engages in various professional responsibilities. He provides training to customers, ensuring they understand the products and services offered. He participates in the product introduction process, which includes implementation and trials. Additionally, he collaborates with multiple departments to resolve customer issues, demonstrating his ability to interface effectively across teams.