Megan Mc Menamin
About Megan Mc Menamin
Megan McMenamin is the Head of Customer Success at Ribbon Health, where she has worked since 2024. She has extensive experience in healthcare consulting, having held various roles at Deloitte Consulting, Optum, and other organizations, focusing on value-based care and care delivery innovation.
Work at Ribbon Health
Megan McMenamin currently serves as the Head of Customer Success at Ribbon Health, a position she has held since 2024. Prior to this role, she worked at Ribbon Health as the Director of Customer Success from 2023 to 2024 and as the Director of Strategic Partnerships from 2022 to 2023. In her current role, she focuses on enhancing customer engagement and satisfaction, leveraging her extensive experience in healthcare consulting.
Previous Experience in Healthcare Consulting
Megan has a diverse background in healthcare consulting, having worked at Deloitte Consulting in various capacities from 2011 to 2019. Her roles included Analyst, Consultant, Manager, and Senior Consultant, where she focused on strategy and operations. Additionally, she served as Senior Director of Strategy at Optum from 2020 to 2022, leading product strategy and initiatives aimed at improving care delivery.
Education and Expertise
Megan holds a Master of Public Health (MPH) in Health Policy and Management from Harvard T.H. Chan School of Public Health. She also earned a Bachelor of Science in Human Science with a focus on International Health from Georgetown University. Her educational background supports her expertise in value-based care and care delivery innovation, particularly in designing care models for vulnerable populations.
Background in Healthcare Settings
Megan has significant experience in various healthcare settings, including academic medical centers and community health environments. She has worked as a Program Manager at Massachusetts General Hospital and has held advisory roles at Docent Health and Pacify. Her work often involves leading cross-functional teams to address challenges in healthcare delivery and improve patient outcomes.
Interests and Personal Life
Outside of her professional commitments, Megan enjoys hosting dinner parties with family and friends. She also has a passion for outdoor activities, particularly hiking, and enjoys exploring new trails with her dogs. These interests reflect her commitment to balancing professional and personal life.