Jamie Maddaloni
About Jamie Maddaloni
Jamie Maddaloni serves as the Director of Support at Ridecell, bringing extensive experience in information technology and digital media. With a background that includes leadership roles at Mode Media and consulting positions at Deloitte and PricewaterhouseCoopers, Maddaloni specializes in managing high-performing teams and driving operational efficiency.
Work at Ridecell
Jamie Maddaloni has held the position of Director, Support at Ridecell since 2021. In this role, he is responsible for overseeing support operations and ensuring high levels of customer satisfaction. His leadership focuses on managing high-performing teams and driving operational efficiency within the organization. Ridecell is known for its innovative solutions in the mobility sector, and Maddaloni's expertise contributes to the company's commitment to excellence in service delivery.
Education and Expertise
Jamie Maddaloni earned a Bachelor of Science degree in Interdisciplinary Science with a focus on Computer Science from Rensselaer Polytechnic Institute. He further advanced his education by obtaining a Master of Engineering in Computer Science and Management Information Systems from Cornell University. His academic background supports his extensive experience in technology and management, equipping him with the skills necessary for leading teams and projects in various sectors.
Background in Consulting and Management
Maddaloni has a diverse background in consulting and management, having worked with several prominent firms. He served as a Management Consultant at PricewaterhouseCoopers from 1994 to 1997 and later at Deloitte Consulting for a brief period in 1997. His experience also includes roles at Intelligroup and SAP, where he contributed to engineering project management and program management. This extensive consulting experience has informed his approach to team leadership and operational strategy.
Achievements at Mode Media
During his tenure at Mode Media, Jamie Maddaloni led the product launch of over 200 digital, video, and rich media products, generating significant revenue exceeding $100 million. He played a crucial role in translating the company's vision into a programmatic cloud-based solution, which contributed to revenue growth of $14 million. His leadership in program management spanned several years, where he held positions from Independent Consultant to Senior Director.
Technical Skills and Tools
Jamie Maddaloni possesses strong technical skills in data analysis and project management. He is proficient in using tools such as Jira, Confluence, Tableau, Slack, and Google Suite, which facilitate collaboration and project tracking. His expertise extends to ERP/CRM/SaaS integration with platforms like Salesforce, SAP, and Siebel, enhancing his ability to drive product strategy and growth in various technology-driven environments.