Karen Feng
About Karen Feng
Karen Feng is a Support Engineer with a background in Cell/Cellular and Molecular Biology from San Francisco State University. She has experience in technical support roles at Ridecell and is currently pursuing a software engineering position in the technology sector.
Work at Ridecell
Karen Feng has been employed at Ridecell since 2020 as a Support Engineer. In this role, she has contributed to the technical support operations of the company. Prior to her current position, she worked as a Junior Support Engineer from 2019 to 2020 and as a Technical Support Analyst from 2018 to 2019. Her experience at Ridecell spans a total of three years, during which she has developed her skills in technical support and customer service.
Education and Expertise
Karen Feng earned her Bachelor of Science degree in Cell/Cellular and Molecular Biology from San Francisco State University, completing her studies from 2010 to 2015. Additionally, she studied Computer Programming at City College of San Francisco, where she obtained a Java Certificate from 2016 to 2018. Her educational background combines a strong foundation in biology with technical programming skills.
Background
Karen Feng has a diverse educational and professional background. She studied Cell/Cellular and Molecular Biology at San Francisco State University, which provided her with a scientific perspective. Following this, she pursued computer programming, earning a Java Certificate from City College of San Francisco. Her career in technical support began at Ridecell, where she has held multiple roles, enhancing her expertise in customer support within the technology sector.
Career Aspirations
Karen Feng is actively seeking a software engineering position in the technology sector. Her interest in design thinking, particularly in data representation and human-centered design, aligns with her aspirations to transition into a software engineering role. She aims to leverage her technical support experience and programming knowledge to contribute effectively in a software development environment.