Anna Galyon
About Anna Galyon
Anna Galyon serves as the Manager of Research Library and Information Services at Oak Ridge National Laboratory, where she has worked since 2018. With a background in experimental psychology, she specializes in customer service and aims to connect library users with appropriate resources.
Current Role at Oak Ridge National Laboratory
Anna Galyon serves as the Manager of Research Library and Information Services at Oak Ridge National Laboratory since 2018. In this role, she aims to connect library users with resources tailored to their needs, even if those needs are not immediately recognized by the users. Her focus includes increasing library usage and enhancing public perception through outreach to potential users.
Previous Experience at Oak Ridge National Laboratory
Prior to her current position, Anna Galyon held several roles at Oak Ridge National Laboratory. She worked as a Science Reference Librarian from 2010 to 2014, and as a Coordinator for Electronic Resources Management and Acquisitions from 2014 to 2017. Additionally, she served as a Librarian (Student) for one year in 2009. Her diverse experiences at the laboratory contributed to her expertise in library and information services.
Educational Background
Anna Galyon studied at Middle Tennessee State University, where she earned a Master of Arts in Experimental Psychology from 2005 to 2007. She also holds a Bachelor of Arts in Psychology from the University of Tennessee-Knoxville, completed between 1998 and 2002. Furthermore, she obtained a Master of Science in Information Science from the University of Tennessee, Knoxville, from 2007 to 2009. Her educational background supports her specialization in library services.
Professional Associations and Contributions
Anna Galyon has been actively involved in professional associations, notably serving as the Membership Chair for the Tennessee Valley Chapter of the Special Libraries Association from 2010 to 2013. This role allowed her to contribute to the library community and engage with peers in the field. Her involvement reflects her commitment to the advancement of library services.
Specializations and Focus Areas
Anna Galyon specializes in customer service within library environments, quick-reference assistance, in-depth research, and citation analysis. Her background in experimental psychology informs her approach to library services, enabling her to build competence and confidence in staff through continuous improvement and calculated risks. She emphasizes the importance of understanding user needs and enhancing library engagement.