Cindy Latham
About Cindy Latham
Cindy Latham is a Drupal Front End Web Developer at Oak Ridge National Laboratory, where she has worked since 2004. She specializes in developing websites using static site generators and provides technical support and training for content editors.
Work at Oak Ridge National Laboratory
Cindy Latham has been employed at Oak Ridge National Laboratory since 2004, serving as a Drupal Front-End Web Developer for 20 years. In this role, she has taken on significant responsibilities, including serving as the Technical Lead for the planning and development of the laboratory's public website. She collaborates with communications staff, researchers, and content owners to create a content strategy that attracts diverse target audiences and enhances site traffic. Additionally, she provides technical support and training for over 80 content editors, ensuring they have the necessary tools and knowledge to manage content effectively.
Education and Expertise
Cindy Latham holds a Master of Fine Arts (MFA) in Electronic Art from the University of Cincinnati, where she studied from 2002 to 2004. Prior to that, she earned a Bachelor of Fine Arts (BFA) in Painting and Printmaking from Miami University, attending from 1994 to 1997. Her educational background has equipped her with a strong foundation in both artistic and technical disciplines, allowing her to excel in web development and design.
Technical Contributions and Projects
Cindy has made significant contributions to the technical operations at Oak Ridge National Laboratory. She planned the migration of over 5,000 web pages, ensuring a smooth transition and continuity of service. Additionally, she implemented extensive content author and approver workflows for over 80 users, utilizing tools such as rules, workbench, and flags to streamline processes. She has also defined and documented website governance, policies, and web standards to maintain consistency and quality across platforms.
User Support and Documentation
In her role, Cindy provides comprehensive support to content editors and users of various platforms. She has written user documentation for content editors and approvers, facilitating ease of use and understanding of the systems in place. Furthermore, she resolves incidents and tasks entered into ServiceNow, the enterprise support ticketing system, enhancing the overall user experience for those interacting with web applications and services.
Web Development Skills
Cindy Latham specializes in developing websites using various technologies. She is proficient in Drupal and has experience with static site generators such as Jekyll. Additionally, she develops WordPress sites with custom themes and administers sitewide search functionalities. Her skills in designing websites and applications for software projects at Oak Ridge National Laboratory reflect her commitment to creating functional and user-friendly digital environments.