Doug Smelcer
About Doug Smelcer
Doug Smelcer serves as the IT Task Lead at Oak Ridge National Laboratory, where he manages a team that provides advanced support for Macintosh, Windows, and Linux systems. He has worked at ORNL for over 41 years, offering Tier 2 support for more than 10,000 systems and assisting the executive leadership team with technical issues.
Work at Ridge
Doug Smelcer has been employed at Oak Ridge National Laboratory (ORNL) since 1983. He currently holds the position of IT Task Lead, a role he has occupied since 2018. In this capacity, he manages a team that provides advanced level support and problem resolution across various operating systems, including Macintosh, Windows, and Linux. His responsibilities include delivering Tier 2 advanced level support for over 10,000 ORNL systems, ensuring that technical issues are resolved efficiently.
Education and Expertise
While specific educational details are not provided, Doug Smelcer's extensive experience at Oak Ridge National Laboratory indicates a strong background in information technology and systems management. His expertise encompasses advanced support for multiple operating systems, showcasing his technical proficiency and problem-solving skills in a complex IT environment.
Background
Doug Smelcer has spent over 41 years at Oak Ridge National Laboratory, contributing significantly to the IT department. His long tenure reflects a deep understanding of the laboratory's technological landscape and operational needs. He is based in Oak Ridge, Tennessee, where he has developed a comprehensive skill set in managing IT support teams and addressing technical challenges.
Achievements
In his role as IT Task Lead, Doug Smelcer supports ORNL’s executive leadership team by addressing technical issues that arise within the organization. His leadership in managing a team dedicated to advanced level support has been crucial in maintaining the functionality of ORNL’s extensive IT infrastructure.