Gus Schettler
About Gus Schettler
Gus Schettler is an experienced IT professional currently serving as an ITIL Change and Problem Manager at Oak Ridge National Laboratory, where he has worked since 2014. He has over twenty years of experience in supervision and information technology, along with certifications in CompTIA A+, Network+, and Security+.
Work at Oak Ridge National Laboratory
Gus Schettler has been employed at Oak Ridge National Laboratory (ORNL) since 2014, currently holding the position of ITIL Change and Problem Manager. In this role, he focuses on eliminating recurring incidents and minimizing the impact of unavoidable incidents. Prior to this position, he worked as an IT Support Specialist at ORNL from 2013 to 2014. His tenure at ORNL spans a total of ten years, contributing to the laboratory's mission through effective incident management and IT service support.
Experience at Tennessee Air National Guard
Gus Schettler served as the Director of Staff for the Tennessee Air National Guard from 2007 to 2012. His responsibilities included overseeing operations and providing strategic direction for the organization. This five-year experience in Madrid, Spain, equipped him with leadership skills and a strong understanding of military operations and administration.
Education and Certifications
Gus Schettler studied at the University of Tennessee, Knoxville, where he earned a Bachelor's degree in Forestry from 1977 to 1981. He furthered his education at New Horizons Computer Learning Center from 2013 to 2014. In addition to his academic background, he holds several industry-recognized certifications, including CompTIA A+, Network+, and Security+, which validate his expertise in information technology.
Professional Expertise
With over twenty years of experience, Gus Schettler possesses a diverse skill set in supervision, information technology, strategic planning, and administration. His solid communication skills and proven leadership record enable him to work effectively with cross-functional teams and contribute to program development. His extensive background supports his role in managing ITIL processes and enhancing service delivery at ORNL.