Shelby Matthews
About Shelby Matthews
Shelby Matthews is an Onboarding Success Partner at RightWorks, where she has worked since 2021. Previously, she served as an Onboarding Specialist at SearchPros and has experience in the hospitality industry.
Work at RightWorks
Shelby Matthews currently holds the position of Onboarding Success Partner at RightWorks, a role she has occupied since 2021. In this capacity, she focuses on ensuring smooth onboarding processes by effectively communicating with all involved parties and adapting to client needs. Her work is conducted remotely from Roseville, California. Shelby's expertise in onboarding processes contributes to the overall success of the organization.
Previous Experience at SearchPros
Before joining RightWorks, Shelby Matthews worked at SearchPros as an Onboarding Specialist from 2018 to 2021. During her three years in this role, based in Sacramento, California, she developed complex spreadsheets with advanced formulas to ensure accurate bookkeeping and payment tracking. Her responsibilities included facilitating onboarding processes and ensuring client satisfaction.
Background in Hospitality
Shelby Matthews has a background in the hospitality industry, having worked as a Server at DoubleTree by Hilton from 2014 to 2017. This role, also based in Sacramento, California, provided her with valuable customer service experience and skills that she later applied in her onboarding roles.
Education and Expertise
Shelby Matthews is currently studying Political Science and Government at American River College, where she has been pursuing an Associate of Arts degree since 2020. Her academic focus complements her professional experience, and she utilizes knowledge gained from her studies, including insights from psychology, to enhance daily interactions and improve workplace environments.