Adrian Krzesowiak
About Adrian Krzesowiak
Adrian Krzesowiak is a Customer Success Manager - Mid Market at RingCentral, with a background in customer success and operations management. He has held various roles at When I Work and HuskyTech, contributing to customer satisfaction and platform adoption.
Work at RingCentral
Adrian Krzesowiak currently serves as a Customer Success Manager - Mid Market at RingCentral, a position he has held since 2023. In this role, he conducts regular cadences, quarterly, and annual customer success reviews to ensure that customers derive maximum value from their RingCentral investments. He aligns customers with enablement resources to promote platform adoption and proactively addresses customer dissatisfaction or feature gaps to enhance retention throughout the customer life cycle.
Previous Experience at When I Work
Before joining RingCentral, Adrian worked at When I Work in various roles. He served as a Customer Success Manager - Mid Market from 2022 to 2023, and prior to that, he held positions as an Account Executive from 2019 to 2020, a Customer Success Associate from 2020 to 2022, a Customer Care Representative from 2016 to 2018, and a Sales Development Representative from 2018 to 2019. His diverse experience at When I Work contributed to his expertise in customer success management.
Background in Lab Operations at HuskyTech
Adrian's early career included significant roles at HuskyTech at St. Cloud State University. He began as a Lab Consultant from 2011 to 2012, followed by a position as Lead Consultant from 2012 to 2013. He later became the Lab Operations Supervisor from 2013 to 2014 and served as Coordinator Assistant of Operations and Personnel from 2013 to 2015. These roles provided him with foundational experience in operations and customer service.
Education and Expertise
Adrian Krzesowiak earned a Bachelor of Science (B.S.) degree in Management - Operations with a minor in Applied Relational Conflict Management from St. Cloud State University - Herberger Business School. He studied there from 2011 to 2015. His educational background supports his professional roles in customer success and operations management.
High School Education
Adrian completed his high school education at Elk River High School, where he studied from 2007 to 2011. This foundational education set the stage for his subsequent academic and professional achievements.