Alan Manosca
About Alan Manosca
Alan Manosca is a Customer Advocacy Manager with a background in digital marketing and customer marketing. He has held positions at RingCentral, Talkdesk, and Apple, and studied at MIT Sloan School of Management and San Jose State University.
Work at RingCentral
Alan Manosca currently serves as a Customer Advocacy Manager at RingCentral, a position he has held since 2023. He previously worked in the same role at RingCentral for 10 months in 2022. His responsibilities include fostering customer relationships and enhancing customer satisfaction within the organization. His experience in customer advocacy plays a crucial role in promoting customer-centric initiatives.
Experience at Talkdesk
Alan Manosca worked at Talkdesk as a Senior Customer Marketing Manager for 8 months in 2021 and as a Customer Marketing Manager from 2018 to 2021. His roles involved developing marketing strategies aimed at improving customer engagement and retention. His tenure at Talkdesk contributed to his expertise in customer marketing and advocacy.
Career at Apple
Alan Manosca has extensive experience at Apple, where he held multiple positions. He worked as a Specialist from 2007 to 2010 and again from 2011 to 2014, focusing on customer service and sales. Additionally, he served as an Extended Visual Merchandising Team Member from 2011 to 2014. His roles at Apple helped him develop strong skills in customer interaction and product presentation.
Education and Expertise
Alan Manosca studied at the MIT Sloan School of Management, where he completed a program in Digital Marketing Analytics in 2021. He also earned a Bachelor of Science degree in Kinesiology from San Jose State University, studying from 2003 to 2012. His educational background provides him with a strong foundation in analytics and marketing principles.