Aldrin Palima
About Aldrin Palima
Aldrin Palima serves as an Operation Supervisor at RingCentral, where he has worked since 2015. He has a background in technical support, having held positions at Dell and Teletech, and he holds a Bachelor of Science degree from Mapúa University.
Work at RingCentral
Aldrin Palima has been employed at RingCentral since 2015, serving as an Operation Supervisor. In this role, he oversees various operational processes and ensures efficient workflow within the organization. His experience in operations management contributes to the company's commitment to providing reliable communication solutions.
Previous Experience in Technical Support
Prior to his current position, Aldrin Palima worked at Dell as a Technical Support Representative from 2000 to 2009. His responsibilities included assisting customers with technical issues and providing solutions to enhance user experience. He also held a position at TeleTech as a Technician Support Representative Level 2 from 2005 to 2007, where he further developed his technical support skills.
Educational Background
Aldrin Palima studied at Mapúa University, where he earned a Bachelor of Science degree from 1997 to 2001. He later attended the University of Makati, completing another Bachelor of Science degree in 2013. His educational background has equipped him with the knowledge and skills necessary for his roles in operations and technical support.
Career Timeline
Aldrin Palima's career spans over two decades, beginning with his studies at Mapúa University from 1997 to 2001. He entered the workforce in 2000 at Dell, where he worked for nine years. After his tenure at Dell, he joined TeleTech for two years before transitioning to RingCentral in 2015. His diverse experience in technical support and operations reflects his adaptability in the technology sector.